FAQ

What is the "Vignanski" brand?

When the "Vignanski" brand first started, we were known for our framed photography prints. However, we've expanded our offerings to include embroidered hats designed by our founder, Michael Vignanski. Each hat features original artwork, giving fans of our brand a new way to show their love for Vignanski's creations. Our hats aren't just for show either - they're made from high quality materials and construction, ensuring that they'll stand up to daily wear. Whether you're looking for a unique fashion statement or a Functional accessory, Vignanski's embroidered hats are a great option. And who knows what other products we might come out with in the future? Keep an eye out for more exciting additions to the Vignanski brand.

When will I get my order?

Usually, it takes 1–3 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
● USA: 3–4 business days
● Europe: 6–8 business days
● Australia: 2–14 business days

Where will my order ship from?

We work with an on-demand order fulfillment company with facilities worldwide!

My order should be here by now, but I still don’t have it. What should I do?

Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us at info@vignanski.com with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at: info@vignanski.com

What’s your return policy?

If there’s something wrong with your order, please let us know by contacting us at info@vignanski.com with photos of the damaged product, your order number, and any other details you may have about your order.
We’ll get back to you with a resolution as soon as possible! 

Customer Service

We invite you to contact us via the “Get In Touch” page or at the e-mail address info@vignanski.com. We will be happy to be at your service with any question and in order to make your purchase experience pleasant.